# Agcom regulatory actions on secondary ticketing in Italy

> Developing situation record from CLSTR: https://clstr.news/situations/agcom-regulatory-actions-on-secondary-ticketing-in-italy
> Updated: 2026-10-31T13:00:55.000Z. Sources: 27. Developments: 2.

Italy’s Communications Authority, Agcom, has taken significant regulatory steps regarding secondary ticketing practices. The authority launched an investigation into illegal resale activities following a complaint by the consumer association Codacons. The inquiry focuses on Oasis concerts scheduled for July 2027 in Rome, where tickets were reportedly being resold for up to 10,000 euros, representing a markup of over 1,400 percent compared to official prices.

Agcom is conducting preliminary inquiries to identify conduct likely linked to illicit secondary ticketing under Italian anti-scalping laws. The investigation aims to determine responsibilities and may lead to administrative sanctions ranging from 5,000 to 180,000 euros, or the direct blocking of offending websites.

In a separate enforcement action, Agcom ordered telecommunications operators to block access to the platform Viagogo.it within Italy. This measure was triggered by the company’s failure to pay approximately 53.4 million euros in unpaid, non-contestable sanctions and fines issued between 2020 and 2024. This marks the first time this specific procedure has been applied to a secondary ticketing site. Agcom Commissioner Massimiliano Capitanio stated that the blocking procedure, enabled by the 2025 Bollette decree, serves to reinforce the principle that digital and cross-border companies must respect national laws.

## Claims

- Agcom has launched an investigation into secondary ticketing for Oasis concerts in Rome. (reported by 3 sources)
- The Oasis concerts are scheduled for July 26, 29, and 30, 2027, at the Stadio Olimpico. (reported by 3 sources)
- Secondary market ticket prices were reported between 5,000 and 7,000 euros. (reported by 3 sources)
- Some secondary tickets reached prices near 10,000 euros. (reported by 3 sources)
- The official Pre-Show Fan Experience ticket costs 651.36 euros. (reported by 3 sources)
- Secondary ticket markups exceeded 1,400 percent compared to official prices. (reported by 3 sources)

## Timeline

### 2026-10-31: Agcom blocks access to Viagogo in Italy over unpaid fines

Agcom has ordered Italian telecom operators to block Viagogo.it after the secondary ticketing platform failed to pay over 53 million euros in definitive sanctions.

4 sources. https://clstr.news/cluster/agcom-blocks-access-to-viagogo-in-italy-over-unpaid-fines

### 2026-10-31: Agcom investigates secondary ticketing for Oasis concerts in Rome

Agcom is investigating illegal secondary ticketing for Oasis's 2027 Rome concerts after ticket prices on unofficial sites surged to nearly 10,000 euros.

23 sources. https://clstr.news/cluster/agcom-investigates-secondary-ticketing-for-oasis-concerts-in-rome

---
Cite as: Agcom regulatory actions on secondary ticketing in Italy. CLSTR, https://clstr.news/situations/agcom-regulatory-actions-on-secondary-ticketing-in-italy