# AI and digital tool integration in healthcare > Live situation record from CLSTR: https://clstr.news/situations/ai-and-digital-tool-integration-in-healthcare > Updated: 2026-08-31T03:01:14.000Z. Sources: 7. Developments: 2. Global trends and corporate implementations indicate that artificial intelligence and digital tools are significantly altering healthcare access and consumer experiences. A global survey of 7,500 respondents across 10 markets found that 56% of consumers are influenced by AI tools when seeking medical information, surpassing the 45% influenced by social media. While clinical doctors remain the most trusted source, 70% of respondents have sought or would consider seeking treatments based on search engine information. The report also noted diverse channels for accessing GLP-1 medications, with 20% of users obtaining them through online sources and 20% through informal networks. In the United States, Aetna is applying these technological shifts by using AI to increase cost transparency. The company rebuilt a cost-estimation tool that utilizes natural language and AI to help members estimate the costs of over 20,000 medical services. Following the implementation of this AI-driven approach, usage of the tool among members planning procedures increased from under 10% to nearly 70%. ## Timeline ### 2026-08-31: Aetna uses AI to improve healthcare cost transparency Aetna is using AI and natural language tools to improve healthcare transparency, specifically through a cost-estimation product that has seen usage rise from under 10% to nearly 70%. 2 sources. https://clstr.news/cluster/aetna-uses-ai-to-improve-healthcare-cost-transparency ### 2026-08-25: EY report: AI and digital tools reshape consumer healthcare access An EY report shows AI and search engines are significantly influencing healthcare decisions, with 56% of consumers considering medical actions based on AI information. 5 sources. https://clstr.news/cluster/ey-report-ai-and-digital-tools-reshape-consumer-healthcare-access --- Cite as: AI and digital tool integration in healthcare. CLSTR, https://clstr.news/situations/ai-and-digital-tool-integration-in-healthcare