# Aomori Michinoku Bank digital service expansions

> Live situation record from CLSTR: https://clstr.news/situations/aomori-michinoku-bank-digital-service-expansions
> Updated: 2026-09-17T22:26:09.000Z. Sources: 7. Developments: 2.

Aomori Michinoku Bank has implemented several digital initiatives to improve operational efficiency and community support.

In August 2026, the bank completed the full rollout of ‘neoAI Chat’, an AI agent platform developed with neoAI and NTT Data Tohoku. The system is used across all branches to assist employees with document creation, summarization, and internal regulation searches while maintaining financial sector security standards.

Following this, in September 2026, the bank launched ‘Cogwil’, a mobile application developed with SocioFuture. Designed to address labor shortages and communication barriers in Aomori Prefecture, the app provides translation services and Japanese language learning tools for foreign workers. The service currently supports Vietnamese, Indonesian, and Tagalog.

## Timeline

### 2026-09-17: Aomori Michinoku Bank launches support app for foreign workers

Aomori Michinoku Bank and SocioFuture have launched “Cogwil,” a free app to support foreign workers and employers through translation and Japanese language learning tools.

5 sources. https://clstr.news/cluster/aomori-michinoku-bank-launches-support-app-for-foreign-workers

### 2026-08-21: Aomori Michinoku Bank deploys AI platform across all branches

Aomori Michinoku Bank has deployed the ‘neoAI Chat’ platform across all branches to improve productivity through AI-driven document summarization and internal regulation searches.

2 sources. https://clstr.news/cluster/aomori-michinoku-bank-deploys-ai-platform-across-all-branches

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Cite as: Aomori Michinoku Bank digital service expansions. CLSTR, https://clstr.news/situations/aomori-michinoku-bank-digital-service-expansions