# Australian bank credit card service and fee changes

> Live situation record from CLSTR: https://clstr.news/situations/australian-bank-credit-card-service-and-fee-changes
> Updated: 2026-09-29T02:44:32.000Z. Sources: 5. Developments: 2.

Major Australian banks are undergoing various adjustments to their credit card product offerings and fee structures. Initially, criticism was directed at Commonwealth Bank and Westpac regarding the continued application of overlimit fees to legacy accounts established before June 2012, a practice described by critics as a ‘loyalty tax’.

Following these developments and broader Reserve Bank reforms, several institutions have begun implementing staggered changes to complimentary credit card travel insurance. Westpac, Bankwest, Commonwealth Bank, ANZ, and NAB are all restructuring their benefits, which include reducing or removing coverage for trip cancellations, travel delays, and luggage, as well as adjusting maximum trip durations and liability caps.

## Timeline

### 2026-09-29: Australian banks implement changes to credit card travel insurance

Major Australian banks, including Westpac, ANZ, CBA, and NAB, are reducing or removing complimentary credit card travel insurance benefits through 2026.

2 sources. https://clstr.news/cluster/australian-banks-implement-changes-to-credit-card-travel-insurance

### 2026-09-03: Commonwealth Bank and Westpac face criticism over legacy credit card fees

Commonwealth Bank and Westpac continue to charge overlimit fees to long-term credit card holders, despite a ban on such fees for accounts opened after June 2012.

3 sources. https://clstr.news/cluster/commonwealth-bank-and-westpac-face-criticism-over-legacy-credit-card-fees

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Cite as: Australian bank credit card service and fee changes. CLSTR, https://clstr.news/situations/australian-bank-credit-card-service-and-fee-changes