# Balkan internet connectivity and digital trends

> Developing situation record from CLSTR: https://clstr.news/situations/balkan-internet-connectivity-and-digital-trends
> Updated: 2026-11-01T14:00:20.000Z. Sources: 11. Developments: 2.

Recent statistical reports from Serbia and Bosnia and Herzegovina indicate rising levels of internet connectivity among households. 

In Serbia, the Republic Statistical Office reported that 91.2 percent of households have an internet connection, a 1.1 percentage point increase from 2025. While connectivity grew, computer ownership fell to 68.7 percent. In the business sector, 100 percent of enterprises use the internet, and 28.8 percent of domestic companies sold products or services online during 2025.

In Bosnia and Herzegovina, the Agency for Statistics reported that 91.4 percent of households have internet access, up from 88.2 percent the previous year. Digital trends in the country include an increase in internet banking, used by 42.5 percent of users, and the adoption of artificial intelligence tools, with approximately 38.9 percent of respondents using tools such as ChatGPT, Copilot, and Gemini for private purposes.

## Timeline

### 2026-11-01: Bosnia and Herzegovina reports rising industrial sales and internet usage

Industrial sales in the Federation of BiH rose to 14.8 billion KM, while internet access in the country reached 91.4 percent of households.

11 sources. https://clstr.news/cluster/industrial-sales-in-federation-of-bosnia-and-herzegovina-rise-to-148-billion-km

### 2026-10-23: Serbia internet connectivity reaches 91.2% of households

New data from the Republic Statistical Office shows 91.2% of Serbian households now have internet access, though computer ownership has seen a slight decline.

8 sources. https://clstr.news/cluster/serbia-internet-connectivity-reaches-912-of-households

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Cite as: Balkan internet connectivity and digital trends. CLSTR, https://clstr.news/situations/balkan-internet-connectivity-and-digital-trends