# Banamex banking system outage

> Live situation record from CLSTR: https://clstr.news/situations/banamex-banking-system-outage
> Updated: 2026-09-07T10:18:01.000Z. Sources: 6. Developments: 2.

On September 7, 2026, Banamex experienced a widespread system outage lasting approximately eight hours. The disruption affected mobile applications, BancaNet, ATM withdrawals, transfers, and card payments, with reports of issues being most prevalent in Chihuahua, Monterrey, San Luis Potosí, Guadalajara, and Querétaro.

The bank acknowledged a ‘general intermittency’ in its systems. By late afternoon, Banamex announced that services had been restored, though it advised customers to report remaining errors and suggested using branches or nearby ATMs if minor issues persisted.

## Timeline

### 2026-09-07: CaixaBank restores digital banking services after morning outage

CaixaBank's digital banking services, including its mobile app and website, suffered a widespread outage on Monday morning before being gradually restored by midday.

3 sources. https://clstr.news/cluster/caixabank-restores-digital-banking-services-after-morning-outage

### 2026-09-07: Banamex restores services after widespread system outage

Banamex services, including its mobile app, ATMs, and transfers, faced an eight-hour outage in Mexico on September 7, 2026, before being fully restored.

3 sources. https://clstr.news/cluster/banamex-restores-services-after-widespread-system-outage

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Cite as: Banamex banking system outage. CLSTR, https://clstr.news/situations/banamex-banking-system-outage