# Brazilian court rulings on service provider liability > Live situation record from CLSTR: https://clstr.news/situations/brazilian-court-rulings-on-service-provider-liability > Updated: 2026-09-09T23:49:44.000Z. Sources: 2. Developments: 2. Brazilian courts have issued several rulings holding service providers accountable for consumer and driver grievances. In August 2026, rulings addressed distinct service failures: a ride-sharing platform was ordered to pay R$ 5,000 in moral damages to a driver for an unjustified account block, and Latam was ordered to pay both moral and material damages following significant flight cancellations and rerouting during an international trip. By September 2026, judicial focus expanded to include liability for traffic accidents involving platform users. A court in Belo Horizonte ordered Uber Brasil and a partner motorcyclist to pay material damages following a collision. The judge rejected the argument that the company acted solely as a technology intermediary, ruling that the platform bears responsibility under the theory of enterprise risk because it manages drivers, sets prices, and facilitates payments. ## Timeline ### 2026-09-09: Uber Brasil ordered to pay damages following Belo Horizonte accident Uber Brasil and a partner motorcyclist were ordered to pay damages following a traffic accident in Belo Horizonte, with the court rejecting Uber's claim of being a mere technology intermediary. 2 sources. https://clstr.news/cluster/uber-brasil-ordered-to-pay-damages-following-belo-horizonte-accident ### 2026-08-18: Brazilian courts order indemnities for consumer service failures Brazilian courts have ordered a ride-sharing platform and Latam airlines to pay indemnities to consumers following account blocks and significant flight delays. 10 sources. https://clstr.news/cluster/brazilian-courts-order-indemnities-for-consumer-service-failures --- Cite as: Brazilian court rulings on service provider liability. CLSTR, https://clstr.news/situations/brazilian-court-rulings-on-service-provider-liability