# Canary Islands emergency service accessibility improvements > Live situation record from CLSTR: https://clstr.news/situations/canary-islands-emergency-service-accessibility-improvements > Updated: 2026-09-03T10:35:41.000Z. Sources: 5. Developments: 2. The Canary Islands Emergency and Security Coordination Center (Cecoes) 112 has implemented several measures to improve communication accessibility and digital reporting capabilities. In late August 2026, the service expanded its audiovisual guidance materials for deaf and hard-of-hearing citizens. In collaboration with the Federation of Associations of Deaf People of the Canary Islands (Fasican), the number of Spanish Sign Language (LSE) videos was increased from seven to twelve. These videos provide preventive information regarding regional risks such as volcanic activity, forest fires, flooding, and meteorological phenomena like heatwaves and dust storms. Additionally, the 112 Canarias emergency application has seen growing usage, reaching 18,700 downloads. The app provides a text chat function for individuals with verbal communication difficulties or those in situations where speaking is unsafe. It also allows users to send photos, videos, and GPS locations to assist responders in locating individuals in remote areas. ## Timeline ### 2026-09-03: 112 Canarias emergency app reaches 18,700 downloads The 112 Canarias emergency app has reached 18,700 downloads, enabling 374 reported incidents via voice calls and text chat, specifically aiding those with communication difficulties. 2 sources. https://clstr.news/cluster/112-canarias-emergency-app-reaches-18700-downloads ### 2026-08-27: 112 Canarias expands emergency accessibility for deaf citizens 112 Canarias has increased its emergency self-protection videos from seven to twelve, incorporating Spanish Sign Language to improve accessibility for deaf and hard-of-hearing citizens. 3 sources. https://clstr.news/cluster/112-canarias-expands-emergency-accessibility-for-deaf-citizens --- Cite as: Canary Islands emergency service accessibility improvements. CLSTR, https://clstr.news/situations/canary-islands-emergency-service-accessibility-improvements