# Canary Islands Ombudsman institutional coordination

> Live situation record from CLSTR: https://clstr.news/situations/canary-islands-ombudsman-institutional-coordination
> Updated: 2026-09-15T16:20:38.000Z. Sources: 5. Developments: 2.

Ástrid Pérez, President of the Parliament of the Canary Islands, met with Antonio Alarcón of the Ombudsman's Office in Lanzarote to address citizen grievances. The discussions focused on social welfare concerns, including housing, healthcare, and dependency services, emphasizing the need for coordination between the Parliament and the Ombudsman to ensure public administrations prioritize resident well-being.

Following these discussions, Lola Padrón, head of the Canary Islands' Ombudsman, requested a 7% budget increase for 2027, totaling approximately 5.34 million euros. This request follows a 12% rise in complaints regarding public administration in 2025. The proposed budget aims to expand staff, modernize technical tools, and strengthen mediation programs. Proposed initiatives include establishing a Citizenship School in La Palma and pursuing a bid to host an international meeting of ombudsman offices in 2028.

## Claims

- Lola Padrón has requested a 7% budget increase for 2027. (corroborated by 2 sources)
- Complaints increased by 12% in 2025. (corroborated by 2 sources)
- Approximately 3,300 complaints have been registered so far this year. (corroborated by 2 sources)
- The institution currently has a staff of twelve people. (corroborated by 2 sources)
- A Citizenship School will be established in La Palma. (corroborated by 2 sources)
- Canary Islands is bidding to host an international ombudsman meeting in 2028. (corroborated by 2 sources)
- The proposed budget for 2027 amounts to 5,342,237 euros. (single source)

## Timeline

### 2026-09-15: Canary Islands Ombudsman requests 7% budget increase for 2027

The Canary Islands Ombudsman has requested a 7% budget increase for 2027 to address rising citizen complaints and modernize services, including a new Citizenship School in La Palma.

3 sources. https://clstr.news/cluster/canary-islands-ombudsman-requests-7-budget-increase-for-2027

### 2026-08-28: Ástrid Pérez reviews citizen grievances in Lanzarote

The President of the Canary Islands Parliament met with the Ombudsman's Office in Lanzarote to address citizen concerns regarding housing, healthcare, and social dependency services.

3 sources. https://clstr.news/cluster/strid-prez-reviews-citizen-grievances-in-lanzarote

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Cite as: Canary Islands Ombudsman institutional coordination. CLSTR, https://clstr.news/situations/canary-islands-ombudsman-institutional-coordination