# Consumer protection and fraud in Bosnia and Herzegovina

> Live situation record from CLSTR: https://clstr.news/situations/consumer-protection-and-fraud-in-bosnia-and-herzegovina
> Updated: 2026-10-10T10:36:39.000Z. Sources: 16. Developments: 2.

Police departments in Bosnia and Herzegovina have issued warnings regarding an increase in internet fraud and phishing attacks. Criminals are reportedly using tactics such as posing as buyers on platforms like OLX.ba and Booking.com to steal banking information via fraudulent links, creating fake online stores on social media, and utilizing Business Email Compromise (BEC) scams.

In response to broader consumer protection needs, the Ministry of Economic Development has proposed amendments to the Consumer Credit Law to align with European Union regulations. The draft law seeks to regulate credit advertising by requiring specific warnings, such as ‘Caution! Borrowing money costs,’ and prohibiting claims that credit improves a person’s standard of living. The proposal also aims to introduce debt counseling services and mandate clearer transparency regarding interest rates and loan terms.

## Timeline

### 2026-10-10: Croatia Tax Administration intensifies inspections of businesses

Croatia's Tax Administration increased inspections by 42 percent this summer, resulting in 450 business closures and over 6 million euros in fines for invoicing irregularities.

11 sources. https://clstr.news/cluster/bosnia-and-herzegovina-proposes-stricter-consumer-credit-advertising-rules

### 2026-10-08: Bosnia and Herzegovina police warn of rising internet fraud

Police in Bosnia and Herzegovina warn of rising internet scams, including phishing via marketplaces, fake brand websites with high discounts, and business email compromise targeting bank accounts.

5 sources. https://clstr.news/cluster/bosnia-and-herzegovina-police-warn-of-rising-internet-fraud

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Cite as: Consumer protection and fraud in Bosnia and Herzegovina. CLSTR, https://clstr.news/situations/consumer-protection-and-fraud-in-bosnia-and-herzegovina