# Digital banking service disruptions

> Developing situation record from CLSTR: https://clstr.news/situations/digital-banking-service-disruptions
> Updated: 2026-10-27T06:28:26.000Z. Sources: 7. Developments: 2.

Multiple financial institutions have experienced technical difficulties affecting their digital platforms. 

In Colombia, Davivienda reported “novedades e intermitencias en nuestros canales virtuales” (novelties and intermittencies in our virtual channels), which prevented customers from accessing accounts, checking balances, or completing transfers via the bank’s mobile application and website. 

In Spain, Bankinter faced a widespread outage starting the night of October 26. The disruption primarily affected the mobile application, which accounted for approximately 74% of user reports, including login errors and loading failures. The bank advised customers to use telephone banking or physical branches for urgent operations while working to restore services.

## Timeline

### 2026-10-27: Bankinter experiences widespread technical outage

Bankinter customers are facing widespread access issues with the bank's mobile app and website following a technical outage that began on October 26.

3 sources. https://clstr.news/cluster/bankinter-experiences-widespread-technical-outage

### 2026-10-22: Davivienda reports digital service disruptions

Davivienda customers are experiencing technical failures across the bank's mobile app and website, affecting transfers and balance inquiries.

4 sources. https://clstr.news/cluster/davivienda-reports-digital-service-disruptions

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Cite as: Digital banking service disruptions. CLSTR, https://clstr.news/situations/digital-banking-service-disruptions