# Digital transformation in Brazilian insurance

> Live situation record from CLSTR: https://clstr.news/situations/digital-transformation-in-brazilian-insurance
> Updated: 2026-09-16T14:06:15.000Z. Sources: 7. Developments: 2.

Major Brazilian insurance providers are prioritizing digital transformation and automation to streamline operations. Bradesco Vida e Previdência has achieved a 98% automation rate in life insurance underwriting, allowing specialists to focus on complex cases while automated systems manage standard criteria. 

Concurrently, Prudential do Brasil is working to integrate insurance into the consumer journey, specifically targeting the mass market through B2B2C partnerships with fintechs and digital banks. The company is also utilizing data-driven strategies and health-reward programs to engage policyholders.

## Timeline

### 2026-09-16: Brazilian insurers advance digital transformation and automation

Brazilian insurers Bradesco Vida e Previdência and Prudential do Brasil are leveraging automation and digital partnerships to enhance underwriting efficiency and consumer engagement.

4 sources. https://clstr.news/cluster/brazilian-insurers-advance-digital-transformation-and-automation

### 2026-09-05: Brazilian banks fined for consumer protection violations

Brazilian banks Bradesco, Itaú, and Banco do Brasil have been fined millions of reais by consumer protection agencies for unauthorized insurance, abusive practices, and failure to provide clear information.

3 sources. https://clstr.news/cluster/brazilian-banks-fined-for-consumer-protection-violations

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Cite as: Digital transformation in Brazilian insurance. CLSTR, https://clstr.news/situations/digital-transformation-in-brazilian-insurance