# Dominican Republic debt collection regulation

> Live situation record from CLSTR: https://clstr.news/situations/dominican-republic-debt-collection-regulation
> Updated: 2026-08-10T14:21:08.000Z. Sources: 2. Developments: 2.

In the Dominican Republic, authorities and industry associations have taken steps to reform debt-collection practices to protect consumer rights.

Initially, the Instituto Nacional de Protección de los Derechos del Consumidor (Pro Consumidor) and the Asociación del Ecosistema de Crédito y Cobranza (COB-RD) signed an agreement to end harassing calls and prevent collection firms from contacting individuals not responsible for a debt. This pact included measures to cap simultaneous seizures and established a joint technical committee to monitor compliance.

Following this, the Superintendencia de Bancos (SB) issued new guidelines via Circular CCI-REG-2026000007 to enforce best practices across the financial sector. These regulations require financial intermediation entities to ensure equitable treatment and prevent abusive practices, extending these standards to third-party contractors. The guidelines mandate adherence to contact frequency limits set by the Instituto Dominicano de las Telecomunicaciones (Indotel), guarantee data confidentiality, and require banks to formally notify users of any debt assignments to new creditors.

## Timeline

### 2026-08-10: Superintendencia de Bancos issues new debt collection guidelines

The Dominican Republic's Superintendencia de Bancos issued new guidelines to ensure dignified, transparent, and non-abusive debt collection practices by financial institutions and third-party collectors.

2 sources. https://clstr.news/cluster/superintendencia-de-bancos-issues-new-debt-collection-guidelines

### 2026-07-26: Dominican Consumer Agency and Credit Collection Association Sign Agreement to End Harassing Calls

Dominican consumer agency and credit‑collection group agree to stop harassing calls, limit seizure actions and set new consumer‑friendly collection rules.

9 sources. https://clstr.news/cluster/edeeste-launches-investigation-after-client-alleges-contractor-extortion

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Cite as: Dominican Republic debt collection regulation. CLSTR, https://clstr.news/situations/dominican-republic-debt-collection-regulation
