# Dutch regulator fine against Uber over driver deactivations

> Live situation record from CLSTR: https://clstr.news/situations/dutch-regulator-fine-against-uber-over-driver-deactivations
> Updated: 2026-08-23T15:48:35.000Z. Sources: 81. Developments: 2.

The Dutch Data Protection Authority (AP) imposed a fine of approximately €825 million on Uber for violating the European Union’s General Data Protection Regulation (GDPR). The penalty follows an investigation into Uber’s use of automated systems to suspend or deactivate driver accounts between 2018 and 2022.

Regulators determined that Uber’s algorithms made significant decisions regarding drivers’ livelihoods—such as deactivating accounts due to suspected fraud or low ratings—without sufficient human oversight, transparency, or notification. The investigation, prompted by complaints from 171 drivers supported by the human rights organization Ligue des droits de l’Homme, found that drivers were often left without income and lacked a proper way to contest these algorithmic decisions. 

The regulator specifically identified a violation of Article 22 of the GDPR, which restricts decisions based solely on automated processing that produce legal or similarly significant effects. 

The fine, which represents 4% of Uber’s annual global turnover, is one of the largest GDPR penalties to date. Uber has announced its intention to appeal, arguing that the fine is “disproportionate” and that its policies include mechanisms for human review and challenges to suspensions.

## Claims

- The Dutch Data Protection Authority (AP) imposed an €825 million fine on Uber. (corroborated by 24 sources)
- Uber used automated systems to suspend or deactivate driver accounts between 2018 and 2022 without meaningful human intervention. (corroborated by 24 sources)
- Uber disputes the decision and intends to appeal the fine. (corroborated by 24 sources)
- Uber violated the EU’s General Data Protection Regulation. (corroborated by 18 sources)
- This is the second-largest fine ever imposed under the EU's General Data Protection Regulation (GDPR). (corroborated by 14 sources)
- The probe was initiated following complaints from 171 drivers represented by the Ligue des droits de l’Homme. (corroborated by 7 sources)
- Uber failed to inform drivers about its automatic decision-making. (corroborated by 6 sources)
- Uber's automated systems suspended accounts for suspected fraud or low customer ratings. (corroborated by 5 sources)

## Timeline

### 2026-08-23: Uber fined €825 million for automated driver account suspensions

Uber faces an €825 million fine from Dutch regulators for using automated systems to suspend driver accounts without sufficient human oversight, violating EU GDPR rules.

30 sources. https://clstr.news/cluster/uber-fined-825-million-euros-for-automated-driver-account-deactivations

### 2026-08-21: Uber fined €825 million by Dutch regulator over automated driver suspensions

The Dutch Data Protection Authority fined Uber €825 million for violating GDPR by using automated systems to suspend driver accounts without sufficient human oversight or transparency.

53 sources. https://clstr.news/cluster/uber-fined-825-million-euros-over-automated-driver-suspensions

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Cite as: Dutch regulator fine against Uber over driver deactivations. CLSTR, https://clstr.news/situations/dutch-regulator-fine-against-uber-over-driver-deactivations