# Etecsa digital transformation in Cuba

> Live situation record from CLSTR: https://clstr.news/situations/etecsa-digital-transformation-in-cuba
> Updated: 2026-08-23T16:06:26.000Z. Sources: 3. Developments: 2.

Cuba’s state-run telecommunications monopoly, Etecsa, has initiated efforts to promote digital transformation and remote service management. In the Granma province, the company hosted a digital fair to encourage the use of online applications for managing payments and mobile services to reduce physical queues.

Despite these initiatives, connectivity remains hindered by Cuba’s electrical crisis. Etecsa has noted that backup batteries cannot sustain the network for more than 24 hours without grid power, leaving a significant portion of mobile base stations and cabinets vulnerable to outages.

Expanding its digital services, Etecsa launched a new corporate portal aimed at both state-owned and non-state enterprises. This platform allows businesses to manage mobile telephony tasks remotely and 24/7, including subscriber activation, SIM card changes, and data plan modifications, through a centralized control dashboard.

## Timeline

### 2026-08-23: ETECSA launches new corporate portal for Cuban businesses

ETECSA has launched a new digital corporate portal in Cuba, allowing businesses to manage mobile telephony services and subscriber requests remotely 24/7.

3 sources. https://clstr.news/cluster/etecsa-launches-new-corporate-portal-for-cuban-businesses

### 2026-08-09: Etecsa promotes digital transformation in Granma amid connectivity challenges

Cuba’s Etecsa is promoting digital transformation and online service tools in Granma, despite ongoing challenges with power outages and network instability affecting connectivity.

2 sources. https://clstr.news/cluster/etecsa-promotes-digital-transformation-in-granma-amid-connectivity-challenges

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Cite as: Etecsa digital transformation in Cuba. CLSTR, https://clstr.news/situations/etecsa-digital-transformation-in-cuba