# Expansion of Austrian health hotline 1450 services

> Developing situation record from CLSTR: https://clstr.news/situations/expansion-of-austrian-health-hotline-1450-services
> Updated: 2026-10-17T00:00:00.000Z. Sources: 4. Developments: 2.

The 1450 health hotline service in Austria has seen significant operational developments across different regions. In Vienna, the Wiener Gesundheitsverbund reported that since its launch in July 2025, the hotline has facilitated over 52,000 outpatient appointment bookings. As of 2026, the service averages nearly 4,000 bookings per month and covers approximately 225 clinics, with some locations like Klinik Donaustadt processing roughly 43 percent of their bookings through the system.

In Vorarlberg, the hotline has expanded its capabilities through a pilot program for medical video consultations. This service allows physicians to visually assess patients during evening and night hours to improve triage accuracy for visible symptoms. The Vorarlberg service, operated by Gesundheit Vorarlberg GmbH, recently moved to new premises at the GesundheitsCampus Bludenz and reported handling 4,131 calls in September 2026.

## Timeline

### 2026-10-17: Vorarlberg health hotline 1450 launches video consultations

The 1450 health hotline in Vorarlberg, Austria, has launched a pilot program offering medical video consultations via web browser to improve triage and relieve regional acute care services.

2 sources. https://clstr.news/cluster/vorarlberg-health-hotline-1450-launches-video-consultations

### 2026-09-21: Wiener Gesundheitsverbund reports 52,000 appointments booked via 1450 hotline

The Wiener Gesundheitsverbund has facilitated over 52,000 outpatient appointments via the 1450 health hotline, with plans to expand the service to follow-up appointments and more clinics.

2 sources. https://clstr.news/cluster/wiener-gesundheitsverbund-reports-52000-appointments-booked-via-1450-hotline

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Cite as: Expansion of Austrian health hotline 1450 services. CLSTR, https://clstr.news/situations/expansion-of-austrian-health-hotline-1450-services
