# Fraudulent impersonation of energy providers

> Live situation record from CLSTR: https://clstr.news/situations/fraudulent-impersonation-of-energy-providers
> Updated: 2026-09-14T21:30:12.000Z. Sources: 10. Developments: 2.

Energy companies are being targeted by various fraudulent schemes designed to steal personal and financial data. In Italy, Enel reported an increase in ‘missed call scams’ and caller ID spoofing, where scammers use fake international prefixes to induce unauthorized phone charges or impersonate utility staff to obtain sensitive data. To combat this, Enel launched the ‘Verifica chi ti ha chiamato’ platform and a secure short number, 140, for customer service.

In Romania, a separate phishing campaign has emerged targeting users in Dâmbovița county by impersonating the provider ENGIE. This scam utilizes fake emails and SMS messages regarding supposed refunds to lure victims to fraudulent websites. These sites mimic official company pages to collect contact details and sensitive banking information, including IBANs and full card numbers.

## Timeline

### 2026-09-14: ENGIE impersonation phishing scam targets Romanian users

Fraudsters are using fake ENGIE emails and SMS messages in Romania to trick users into providing personal and banking details under the guise of processing a refund.

3 sources. https://clstr.news/cluster/engie-impersonation-phishing-scam-targets-romanian-users

### 2026-09-02: Enel introduces new tools to combat phone and utility scams

Scammers are using spoofing and missed call tactics to target victims. Enel has launched a verification platform and a new official number, 140, to help customers defend against utility-related fraud.

7 sources. https://clstr.news/cluster/enel-introduces-new-tools-to-combat-phone-and-utility-scams

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Cite as: Fraudulent impersonation of energy providers. CLSTR, https://clstr.news/situations/fraudulent-impersonation-of-energy-providers