# Greece Next Generation 112 implementation

> Live situation record from CLSTR: https://clstr.news/situations/greece-next-generation-112-implementation
> Updated: 2026-10-05T08:51:07.000Z. Sources: 17. Developments: 2.

Greece has launched its Next Generation 112 (NG112) digital emergency system, a project implemented by the Information Society for the Ministry of Climate Crisis and Civil Protection with a budget of 17.5 million euros.

The transition from traditional voice calls includes the introduction of the e112 mobile application, which features video calls, real-time text (RTT) messaging, and a ‘Silent Button’ for users unable to speak. The system utilizes GPS and AML (SMS/HTTPS) for high-accuracy geolocation and incorporates Next Generation eCall to automatically transmit vehicle collision data during accidents. These upgrades are intended to improve universal accessibility, specifically for persons with disabilities.

In addition to mobile and vehicle enhancements, the system provides a unified operational view for emergency responders through the new ENGAGE112 software.

## Timeline

### 2026-10-05: Greece launches Next Generation 112 emergency system

Greece launches Next Generation 112, a €17.5 million digital upgrade featuring the e112 app, video calls, a silent button, and enhanced geolocation for emergency services.

15 sources. https://clstr.news/cluster/greece-launches-next-generation-112-digital-emergency-system

### 2026-09-10: Veneto advances Next-Generation 112 emergency infrastructure

Veneto is upgrading its emergency services by implementing Next-Generation 112 technology, aiming for a fully integrated digital response system by 2028 with new response centers in Venice and Verona.

2 sources. https://clstr.news/cluster/veneto-advances-next-generation-112-emergency-infrastructure

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Cite as: Greece Next Generation 112 implementation. CLSTR, https://clstr.news/situations/greece-next-generation-112-implementation