# IHG Hotels & Resorts service and partnership expansions

> Live situation record from CLSTR: https://clstr.news/situations/ihg-hotels-resorts-service-and-partnership-expansions
> Updated: 2026-09-04T07:09:45.000Z. Sources: 6. Developments: 2.

IHG Hotels & Resorts has initiated several new service and partnership programs. The company first introduced digital and luxury service updates, including a Google-powered conversational AI search beta for its website and app, and the launch of ‘IHG Destined’, an invitation-only luxury travel advisor program.

Following these service updates, IHG entered into a loyalty partnership with Air India. This agreement connects the Maharaja Club and IHG One Rewards programs, allowing members to earn or exchange points between the two entities across IHG’s global hotel portfolio and Air India’s flight network.

## Timeline

### 2026-09-04: Air India and IHG Hotels & Resorts announce loyalty partnership

Air India and IHG Hotels & Resorts have launched a loyalty partnership allowing Maharaja Club and IHG One Rewards members to earn and exchange points across both travel networks.

6 sources. https://clstr.news/cluster/air-india-and-ihg-hotels-resorts-announce-loyalty-partnership

### 2026-08-20: IHG Hotels & Resorts launches AI search and luxury program

IHG Hotels & Resorts has launched an AI-powered conversational search beta and introduced IHG Destined, an exclusive luxury travel advisor program offering VIP perks and rewards.

3 sources. https://clstr.news/cluster/ihg-hotels-resorts-launches-ai-search-and-luxury-advisor-program

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Cite as: IHG Hotels & Resorts service and partnership expansions. CLSTR, https://clstr.news/situations/ihg-hotels-resorts-service-and-partnership-expansions