# Indonesia digital public service transformation

> Developing situation record from CLSTR: https://clstr.news/situations/indonesia-digital-public-service-transformation
> Updated: 2026-11-05T04:52:18.000Z. Sources: 2. Developments: 2.

Indonesia is advancing digital transformation across various government sectors. The Ministry of Health is strengthening its Health Sandbox to validate new technologies, with the SATUSEHAT platform now connecting over 43,000 healthcare facilities to manage electronic medical records. 

Simultaneously, the Ministry of Administrative and Bureaucratic Reform has expanded public service accessibility through the establishment of 313 integrated Public Service Malls and 211 digital versions. These centers aim to simplify administrative processes, such as reducing the time required for medical practice permits from weeks to less than one day.

## Timeline

### 2026-11-05: Indonesia expands public service access through digital and integrated centers

Indonesia is enhancing public services through 313 integrated Public Service Malls and 211 digital platforms, significantly reducing licensing times and strengthening local governance innovation.

2 sources. https://clstr.news/cluster/indonesia-expands-public-service-access-through-digital-and-integrated-centers

### 2026-10-28: Indonesia Ministry of Health advances digital health through Sandbox and SATUSEHAT

Indonesia's Ministry of Health is expanding its Health Sandbox and SATUSEHAT platform, integrating over 43,000 facilities and utilizing AI to enhance digital healthcare services and medical record management.

7 sources. https://clstr.news/cluster/indonesia-ministry-of-health-promotes-digital-health-innovation-and-local-service-models

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Cite as: Indonesia digital public service transformation. CLSTR, https://clstr.news/situations/indonesia-digital-public-service-transformation