# Luna Casino service and security information > Developing situation record from CLSTR: https://clstr.news/situations/luna-casino-service-and-security-information > Updated: 2026-10-29T16:24:16.000Z. Sources: 4. Developments: 2. Luna Casino has detailed its security protocols and player incentives. The platform employs a Know Your Customer (KYC) verification process, which includes account creation, identification uploads, and address and balance verification, to protect user data. Promotional offers include a deposit bonus of up to 100 percent on initial deposits of at least €20, subject to a 35x wagering requirement, and 50 free spins on certain slot games. Subsequent information provided guides for the Luna Casino mobile application, available on the App Store and Google Play. The registration process for the app requires personal details such as name, address, date of birth, and email. The welcome package for mobile users may include a 100 percent bonus on the first deposit up to 2,000 DKK and 100 free spins on selected slots, subject to wagering requirements. Newer updates specify specialized offers for players in Denmark, featuring a Danish-language interface and customer support available during Danish working hours. These players may access a 100 percent bonus up to 2,000 kr and 100 free spins by using a specific bonus code during registration or the initial deposit. The KYC verification process for these users, involving identification and proof of address, is typically completed within 24 to 48 hours. Wagering requirements for these bonuses are noted to be approximately 30x the bonus plus deposit amount, which is described as being “lower than the market average.” ## Timeline ### 2026-10-29: Luna Casino offers welcome bonuses and registration guides for Danish players Luna Casino offers Danish-language services, including welcome bonuses of up to 2,000 kr and 100 free spins, subject to specific wagering requirements and KYC verification. 4 sources. https://clstr.news/cluster/luna-casino-offers-welcome-bonuses-and-registration-guides-for-danish-players ### 2026-10-17: Luna Casino details security protocols and player bonuses Luna Casino features a structured KYC verification process for user security and offers welcome bonuses, including a 100% deposit match and free spins. 2 sources. https://clstr.news/cluster/luna-casino-details-security-protocols-and-player-bonuses --- Cite as: Luna Casino service and security information. CLSTR, https://clstr.news/situations/luna-casino-service-and-security-information