# Mexico water utility efficiency and payment trends

> Live situation record from CLSTR: https://clstr.news/situations/mexico-water-utility-efficiency-and-payment-trends
> Updated: 2026-08-27T16:22:30.000Z. Sources: 4. Developments: 2.

A BBVA Research report highlighted systemic inefficiencies in Mexican water utilities, noting that operators bill for only 40% of the water supplied. The report identified significant disparities in physical and commercial efficiency across various states, citing low meter coverage for domestic and industrial connections and low collection rates for billed amounts.

In response to utility management challenges, specific regions in Sinaloa have reported shifts in user payment trends. In Ahome, the water utility JAPAMA recorded a 12.11% increase in online payments through digital tools. Meanwhile, in Mazatlán, the utility Jumapam reported that 75% of users are current with payments, attributing this to direct outreach and socioeconomic studies designed to offer payment alternatives for outstanding debts.

## Timeline

### 2026-08-27: Water utilities in Sinaloa report changes in user payment trends

Water utilities in Ahome and Mazatlán, Mexico, report shifts in payment trends, with JAPAMA seeing a rise in digital transactions and Jumapam maintaining a 75% compliance rate through direct outreach.

3 sources. https://clstr.news/cluster/water-utilities-in-sinaloa-report-changes-in-user-payment-trends

### 2026-08-04: Mexico water utilities collect payment for only 40% of supplied water

BBVA Research reports Mexican water operators bill only 40% of supplied water, with wide state‑by‑state efficiency gaps and tariffs ranging from 2.57 to 17.63 pesos per cubic meter.

2 sources. https://clstr.news/cluster/mexico-water-utilities-collect-payment-for-only-40-of-supplied-water

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Cite as: Mexico water utility efficiency and payment trends. CLSTR, https://clstr.news/situations/mexico-water-utility-efficiency-and-payment-trends