# Minas Gerais consumer rights court rulings

> Live situation record from CLSTR: https://clstr.news/situations/minas-gerais-consumer-rights-court-rulings
> Updated: 2026-08-31T14:26:18.000Z. Sources: 6. Developments: 2.

The Court of Justice of Minas Gerais (TJMG) ordered a bank to reimburse a customer from Andradas approximately R$ 98,000 following a mobile phone theft. After unauthorized third parties conducted transactions totaling nearly R$ 100,000, the bank argued the operations were valid because they used passwords or contactless technology.

Judge Leonardo de Faria Beraldo ruled that the high-value transactions were “incompatible with the customer’s usual consumption profile” and should have been flagged as suspicious. The court ordered the bank to provide the refund and pay R$ 5,000 in moral damages due to inadequate security and consumer stress.

## Timeline

### 2026-08-31: Minas Gerais court orders bank to reimburse customer after phone theft

A Minas Gerais court ordered a bank to repay nearly R$ 98,000 to a customer after fraudulent transactions occurred following a cell phone theft.

6 sources. https://clstr.news/cluster/minas-gerais-court-orders-bank-to-reimburse-customer-after-phone-theft

### 2026-08-15: Minas Gerais court orders refund in sports betting pyramid scheme

A Minas Gerais court ordered a man to refund R$ 20,000 to a victim after ruling his sports betting promises were a disguised financial pyramid scheme.

4 sources. https://clstr.news/cluster/minas-gerais-court-orders-refund-in-sports-betting-pyramid-scheme

---
Cite as: Minas Gerais consumer rights court rulings. CLSTR, https://clstr.news/situations/minas-gerais-consumer-rights-court-rulings