# New York City homeless encampment management > Live situation record from CLSTR: https://clstr.news/situations/new-york-city-homeless-encampment-management > Updated: 2026-09-23T16:06:59.000Z. Sources: 8. Developments: 2. New York City is experiencing shifts in how officials manage homeless encampments. Initially, NYPD and sanitation workers cleared an encampment near NYU dormitories, though occupants relocated to a nearby site. At that time, policy generally prohibited police from clearing sites for at least one week to allow for social service intervention, though officers could still respond to 311 complaints. Following these events, Mayor Zohran Mamdani issued a directive barring the NYPD from responding to 311 complaints regarding encampments. Responsibility for investigating such reports has shifted to outreach teams within the Department of Social Services and the Department of Homeless Services. Under this new directive, officers who discover an encampment are instructed to call 311 themselves rather than intervening directly. Critics have raised concerns that the Department of Social Services may be too understaffed to address these reports effectively. ## Timeline ### 2026-09-23: Mayor Mamdani bars NYPD from responding to 311 homeless encampment calls New York City Mayor Zohran Mamdani has barred the NYPD from responding to 311 complaints about homeless encampments, shifting the responsibility to social services outreach teams. 6 sources. https://clstr.news/cluster/mayor-mamdani-bars-nypd-from-responding-to-311-homeless-encampment-calls ### 2026-09-21: New York City clears homeless encampment near NYU dorms New York City workers cleared a homeless encampment near NYU dorms, though occupants quickly relocated nearby under Mayor Zohran Mamdani’s controversial outreach-focused policy. 2 sources. https://clstr.news/cluster/new-york-city-clears-homeless-encampment-near-nyu-dorms --- Cite as: New York City homeless encampment management. CLSTR, https://clstr.news/situations/new-york-city-homeless-encampment-management