# Palma hotel water tariff dispute

> Live situation record from CLSTR: https://clstr.news/situations/palma-hotel-water-tariff-dispute
> Updated: 2026-08-04T17:59:56.000Z. Sources: 2. Developments: 2.

Local environmental groups and residents in Palma have accused the city council and the municipal water utility, Emanya, of granting hotels a substantially lower water rate than households. A petition filed in late July highlighted that hotels pay roughly one‑tenth of what residential users are charged, calling for a uniform tariff.

In early August, critics detailed how Emanya’s billing method splits hotel consumption into smaller units, allowing a 240‑bed hotel to be charged at the lowest block of €0.60 per cubic metre. Calculations showed the same usage would cost over €21,000 under the domestic progressive tariff, yet the hotel pays just over €2,300. The council has not responded, and the dispute over the fairness of the preferential hotel water tariff continues.

## Timeline

### 2026-08-04: Emaya’s preferential hotel water tariff criticised as outdated

Palma’s Emaya water company uses a preferential hotel tariff that keeps rates low by splitting consumption, drawing criticism for outdated pricing and prompting a city‑council silence.

2 sources. https://clstr.news/cluster/emayas-preferential-hotel-water-tariff-criticised-as-outdated

### 2026-07-22: Palma hotel water tariffs spark dispute over pricing fairness

Palma residents and NGOs claim hotels benefit from a special water billing system that makes their rates about nine times lower than residential rates, and they demand equal pricing.

6 sources. https://clstr.news/cluster/palma-hotel-water-tariffs-spark-dispute-over-pricing-fairness

---
Cite as: Palma hotel water tariff dispute. CLSTR, https://clstr.news/situations/palma-hotel-water-tariff-dispute