# PicPay artificial intelligence integration

> Live situation record from CLSTR: https://clstr.news/situations/picpay-artificial-intelligence-integration
> Updated: 2026-09-11T14:52:14.000Z. Sources: 2. Developments: 2.

Brazilian fintech PicPay has begun integrating artificial intelligence into its service offerings. Initially, the company became the first Brazilian financial institution to integrate with ChatGPT, enabling customers to access informational account data—such as balances, pending bills, and transaction history—via an AI assistant. This service is currently limited to informational commands and does not support financial transactions.

Following this, PicPay expanded its AI initiatives to its SME division, PicPay Empresas. The company is introducing AI agents, beginning with a marketing agent designed to manage local campaigns and suggest communication texts. This expansion aims to connect businesses to PicPay’s user base through tools like geolocalized advertising.

## Timeline

### 2026-09-11: PicPay expands SME services with AI while fintech stocks fluctuate

PicPay is launching AI-driven tools and geolocalized marketing for SMEs to reach its 70 million users, amid mixed stock performance for Brazilian fintechs on US exchanges.

2 sources. https://clstr.news/cluster/picpay-expands-sme-services-with-ai-while-fintech-stocks-fluctuate

### 2026-08-13: PicPay integrates with ChatGPT to provide AI-driven account access

Brazilian fintech PicPay has integrated with ChatGPT, enabling customers to query account balances, investments, and transaction history through the AI assistant.

7 sources. https://clstr.news/cluster/picpay-integrates-with-chatgpt-to-provide-ai-driven-account-access

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Cite as: PicPay artificial intelligence integration. CLSTR, https://clstr.news/situations/picpay-artificial-intelligence-integration