# PKP Intercity Pendolino service updates > Developing situation record from CLSTR: https://clstr.news/situations/pkp-intercity-pendolino-service-updates > Updated: 2026-11-05T06:30:02.000Z. Sources: 2. Developments: 2. PKP Intercity has faced recent operational developments regarding its Pendolino services. An investigation was launched following a conflict on a Warsaw to Wrocław train on October 20. The incident, which reportedly began over a catering dispute, escalated into a confrontation between a commercial executive director and train staff. While the train manager alleged he was verbally abused and physically assaulted, PKP Intercity stated that preliminary monitoring analysis does not confirm the physical assault allegations. The disruption resulted in the hospitalization of the train manager and the transfer of approximately 400 passengers. Separately, the carrier announced that Pendolino services to Ustka will be excluded from the upcoming summer timetable. Travelers will instead use the IC Lazur or Koleje Mazowieckie Słoneczny services. PKP Intercity attributed this decision to operational capabilities and infrastructure issues, noting that Pendolino services may return once modernization of line LK20 and speed improvements on the Central Railway Line are completed. ## Timeline ### 2026-11-05: PKP Intercity cancels Pendolino service to Ustka PKP Intercity is removing Pendolino high-speed train connections to Ustka from its summer schedule, replacing them with seasonal IC Lazur and Koleje Mazowieckie services. 2 sources. https://clstr.news/cluster/pkp-intercity-cancels-pendolino-service-to-ustka ### 2026-10-25: PKP Intercity investigates incident on Pendolino train PKP Intercity is investigating a conflict on a Warsaw-Wrocław Pendolino train involving an executive director and staff, which led to a manager's hospitalization and 400 passengers being diverted. 15 sources. https://clstr.news/cluster/pkp-intercity-executive-involved-in-pendolino-altercation --- Cite as: PKP Intercity Pendolino service updates. CLSTR, https://clstr.news/situations/pkp-intercity-pendolino-service-updates