# Postal service automation in Southeast Europe

> Developing situation record from CLSTR: https://clstr.news/situations/postal-service-automation-in-southeast-europe
> Updated: 2026-11-04T10:32:40.000Z. Sources: 2. Developments: 2.

Postal services in the region are increasingly adopting automation and advanced logistics to address growing e-commerce demands.

In Serbia, Pošta Srbije launched a robotic logistics center in Subotica. The facility utilizes 20 robots to process 1,200 shipments per hour. Acting Director Zoran Anđelković stated the modernization aims to accelerate delivery and assist staff rather than replace them. The company is also expanding its network of 1,000 parcel lockers.

In Slovenia, Pošta Slovenije is transitioning toward advanced package logistics and technological solutions. The group is integrating services with Intereurope to manage the full logistics chain. Technological developments include an AI-supported digital platform for route optimization and testing assisted robotic delivery models in collaboration with the City Municipality of Ljubljana. The company has expanded its network to over 1,500 collection and delivery points.

## Timeline

### 2026-11-04: Pošta Slovenije expands logistics and technology services

Pošta Slovenije is upgrading its logistics capabilities through AI-driven platforms, robotic delivery trials, and expanded regional integration to support growing e-commerce trends.

2 sources. https://clstr.news/cluster/pota-slovenije-expands-logistics-and-technology-services

### 2026-10-16: Pošta Srbije opens robotic logistics center in Subotica

Pošta Srbije has opened a new robotic logistics center in Subotica, utilizing 20 robots to process 1,200 shipments per hour to enhance e-commerce delivery speeds.

3 sources. https://clstr.news/cluster/pota-srbije-opens-robotic-logistics-center-in-subotica

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Cite as: Postal service automation in Southeast Europe. CLSTR, https://clstr.news/situations/postal-service-automation-in-southeast-europe
