# Quintana Roo driver license digital service rollout

> Live situation record from CLSTR: https://clstr.news/situations/quintana-roo-driver-license-digital-service-rollout
> Updated: 2026-08-19T18:41:54.000Z. Sources: 15. Developments: 2.

The Institute of Mobility of the State of Quintana Roo (IMOVEQROO) has introduced a digital service for the online renewal of A1 and A2 driver's licenses. The system allows motorists to complete identity verification, electronic payments, and shipment tracking via computer or mobile phone, with physical documents delivered by DHL.

While the initiative aims to modernize mobility services and increase accessibility, the institute and its director, Rafael Hernández Kotasek, have faced allegations from transport workers regarding irregular activities. Critics claim that mobility inspections and checkpoints in regions like Cancún and Playa del Carmen have been used for extortion, with reports of bribe demands ranging from 3,000 to 40,000 pesos. IMOVEQROO has denied these claims, maintaining that the checkpoints are legal verification operations.

## Timeline

### 2026-08-19: Quintana Roo launches online driver's license renewal

IMOVEQROO has introduced an online renewal system for A1 and A2 driver's licenses in Quintana Roo, featuring home delivery via DHL to reduce in-person administrative requirements.

6 sources. https://clstr.news/cluster/quintana-roo-launches-online-drivers-license-renewal

### 2026-08-17: Quintana Roo launches online driver's license renewals amid extortion allegations

Quintana Roo's IMOVEQROO has introduced online driver's license renewals, though the agency faces allegations of extortion during roadside inspections.

10 sources. https://clstr.news/cluster/veracruz-mototaxistas-demand-return-of-16-seized-vehicles

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Cite as: Quintana Roo driver license digital service rollout. CLSTR, https://clstr.news/situations/quintana-roo-driver-license-digital-service-rollout