# Rakuten Mobile service and network adjustments

> Live situation record from CLSTR: https://clstr.news/situations/rakuten-mobile-service-and-network-adjustments
> Updated: 2026-09-05T14:16:15.000Z. Sources: 12. Developments: 2.

Rakuten Mobile has announced several operational changes regarding its service requirements and network infrastructure.

In early September, the company announced it would end the ability to use services without a linked Rakuten ID by November 30. Users failing to upgrade to a Rakuten Member account or complete a contract transfer by this deadline face automatic contract cancellation and loss of phone numbers.

Additionally, Rakuten Mobile is adjusting its roaming agreement with KDDI (au). Starting in October, roaming services will be scaled back in areas where Rakuten’s own network coverage is deemed sufficient, while remaining available in areas where its own infrastructure still requires improvement. The company is currently in final-stage discussions with KDDI regarding these coverage changes.

## Timeline

### 2026-09-05: Rakuten Mobile announces changes to KDDI roaming coverage

Rakuten Mobile announced that it will continue KDDI roaming in areas with insufficient coverage while scaling back roaming in areas where its own network is sufficient, effective from October.

2 sources. https://clstr.news/cluster/rakuten-mobile-announces-changes-to-kddi-roaming-coverage

### 2026-09-02: Rakuten Mobile to end non-ID service amid Super SALE launch

Rakuten Mobile will terminate non-linked Rakuten ID service on November 30, while Rakuten launches its Super SALE on September 4 with major discounts and point rewards.

10 sources. https://clstr.news/cluster/rakuten-mobile-to-end-non-linked-id-service-on-november-30

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Cite as: Rakuten Mobile service and network adjustments. CLSTR, https://clstr.news/situations/rakuten-mobile-service-and-network-adjustments