# Retail and wholesale adoption of agentic AI

> Live situation record from CLSTR: https://clstr.news/situations/retail-and-wholesale-adoption-of-agentic-ai
> Updated: 2026-08-25T13:53:31.000Z. Sources: 2. Developments: 2.

Wholesale and retail companies are increasingly adopting agentic artificial intelligence to optimize supply chain management and operational efficiency.

In the wholesale sector, Metcash in Australia and Parfetts in the United Kingdom have implemented agentic AI to enhance B2B e-commerce and supplier data management. Metcash utilized relevancy models to improve search and personalization, reportedly increasing conversion rates from approximately 13 percent to nearly 20 percent. Parfetts integrated AI to consolidate fragmented supplier information into a single view of pricing and product performance.

Expanding into the retail sector, major grocers such as Walmart are utilizing agentic AI to manage the complexities of grocery planning. This technology is being used to automate tasks including updating store planograms, simulating market-based forecasts, and managing replenishment to replace manual spreadsheet-based processes.

## Timeline

### 2026-08-25: Walmart and grocers adopt agentic AI for planning

Retailers like Walmart are utilizing agentic AI to automate complex grocery planning, improving inventory management and replenishment across large-scale store networks.

2 sources. https://clstr.news/cluster/walmart-and-grocers-adopt-agentic-ai-for-planning

### 2026-08-17: Metcash and Parfetts adopt agentic AI to optimize wholesale operations

Wholesalers Metcash and Parfetts are adopting agentic AI technologies to enhance B2B e-commerce, improve search personalization, and consolidate supplier data for better commercial decision-making.

2 sources. https://clstr.news/cluster/metcash-and-parfetts-adopt-agentic-ai-to-optimize-wholesale-operations

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Cite as: Retail and wholesale adoption of agentic AI. CLSTR, https://clstr.news/situations/retail-and-wholesale-adoption-of-agentic-ai