# Retail sector POS technology modernization

> Live situation record from CLSTR: https://clstr.news/situations/retail-sector-pos-technology-modernization
> Updated: 2026-09-02T04:52:36.000Z. Sources: 4. Developments: 2.

Physical retailers are increasingly adopting point-of-sale (POS) modernization to compete with digital commerce. Research from Coresight Research and Aptos indicates that 78 percent of retail executives have moved toward cloud-native environments to improve real-time inventory visibility and support omnichannel capabilities like in-store returns and buy online, pick up in-store services.

Subsequent data from a survey of 150 global retail decision-makers shows that 85 percent of retailers who modernized their POS systems found the investment met or exceeded their return on investment expectations. These cloud-native platforms have contributed to an average 1.2 percentage point increase in in-store conversion rates and a 4.3 percent increase in average transaction value. Despite these gains, a portion of the industry has not fully transitioned, with 22 percent still utilizing hybrid or on-premises environments.

## Timeline

### 2026-09-02: Aptos report: Retailers see high ROI from PoS modernisation

A Coresight Research study shows 85% of retailers met or exceeded ROI expectations after modernizing Point of Sale systems, seeing gains in conversion rates and transaction values.

2 sources. https://clstr.news/cluster/aptos-report-retailers-see-high-roi-from-pos-modernisation

### 2026-08-26: Retailers modernize physical stores through POS technology

Retailers are modernizing physical stores through advanced point-of-sale technology and omnichannel strategies to compete with digital commerce and meet rising consumer expectations.

2 sources. https://clstr.news/cluster/retailers-modernize-physical-stores-through-pos-technology

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Cite as: Retail sector POS technology modernization. CLSTR, https://clstr.news/situations/retail-sector-pos-technology-modernization