# Saudi Arabia public service accessibility initiatives > Live situation record from CLSTR: https://clstr.news/situations/saudi-arabia-public-service-accessibility-initiatives > Updated: 2026-09-27T11:37:17.000Z. Sources: 6. Developments: 2. Saudi Arabia has implemented several initiatives to expand the accessibility of public services across the country. In the holy sites, the General Authority for the Care of the Grand Mosque and the Prophet's Mosque launched an integrated system of 21 pilgrim care centers. Operating 24 hours a day, these centers provide multilingual guidance, lost and found assistance, luggage storage, and specialized support for the elderly and persons with disabilities. The initiative utilizes QR codes to help visitors locate services and aligns with Saudi Vision 2030. Simultaneously, the Civil Affairs Agency has deployed mobile units to 54 locations through the ‘We Come to You’ and ‘Mawjoodeen’ initiatives. These units provide essential services to the government and private sectors, as well as to remote provinces and villages in regions including Al-Qassim, Asir, and Al-Baha. ## Timeline ### 2026-09-27: Saudi Arabia Civil Affairs Agency deploys mobile units to 54 locations Saudi Arabia’s Civil Affairs Agency is deploying mobile units to 54 locations nationwide to provide services to remote areas and various sectors through its ‘We Come to You’ and ‘Mawjoodeen’ initiatives. 2 sources. https://clstr.news/cluster/saudi-arabia-civil-affairs-agency-deploys-mobile-units-to-54-locations ### 2026-09-20: Saudi Arabia deploys 21 pilgrim care centers at the Two Holy Mosques Saudi Arabia's General Authority for the Care of the Grand Mosque and the Prophet's Mosque has deployed 21 service centers operating 24/7 to assist pilgrims with guidance, multilingual support, and lost-and-fnd 4 sources. https://clstr.news/cluster/saudi-arabia-deploys-21-pilgrim-care-centers-at-the-two-holy-mosques --- Cite as: Saudi Arabia public service accessibility initiatives. CLSTR, https://clstr.news/situations/saudi-arabia-public-service-accessibility-initiatives