# South Korean automotive service network developments

> Live situation record from CLSTR: https://clstr.news/situations/south-korean-automotive-service-network-developments
> Updated: 2026-09-01T02:22:44.000Z. Sources: 4. Developments: 2.

Automotive companies in South Korea are focusing on the expansion and management of their after-sales service networks, particularly regarding electric vehicles.

GM Korea has established a nationwide network of approximately 380 service centers, including 90 comprehensive centers and 290 specialized centers. About 130 of these locations are equipped for advanced maintenance of large and electric vehicles, including high-voltage system and battery repairs. To support this, the company operates three service technology centers and one high-tech center for technical training and assistance.

BYD Korea is addressing consumer concerns regarding repair costs and parts availability. The company explained that high repair estimates often result from internal structural damage and noted that its official centers charge an average hourly labor rate of approximately 115,000 KRW. To manage logistics, BYD utilizes domestic warehouses and air freight for unavailable parts. Currently operating 20 service centers, BYD plans to expand to 26 centers by the end of 2026 to improve accessibility.

## Timeline

### 2026-09-01: BYD Korea addresses repair cost and service network concerns

BYD Korea addressed concerns over repair costs and parts supply, citing its use of the Audatex system and plans to expand its service network to 26 centers by year-end to support growing sales.

2 sources. https://clstr.news/cluster/byd-korea-addresses-repair-cost-and-service-network-concerns

### 2026-08-27: GM Korea expands service network to 380 centers

GM Korea is expanding its service capabilities with a nationwide network of 380 centers, including 130 locations specialized in advanced repairs for large vehicles and electric vehicle batteries.

2 sources. https://clstr.news/cluster/gm-korea-expands-service-network-to-380-centers

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Cite as: South Korean automotive service network developments. CLSTR, https://clstr.news/situations/south-korean-automotive-service-network-developments
