# Southern California Edison customer assistance measures

> Live situation record from CLSTR: https://clstr.news/situations/southern-california-edison-customer-assistance-measures
> Updated: 2026-08-28T02:36:38.000Z. Sources: 3. Developments: 2.

Southern California Edison (SCE) has introduced measures to assist customers facing high electricity costs. Initially, the company’s Arrearage Management Plan (AMP) was highlighted, offering qualifying customers—specifically those in the CARE or FERA programs—the potential to have up to $8,000 in overdue electric debt forgiven, provided they maintain on-time payments for 12 consecutive months.

Following this, SCE announced a $72 climate credit for millions of residential customers to offset costs during extreme summer heat. This credit, distributed in two installments during August and September 2026, is part of a California program funded by greenhouse gas emitters. While the debt relief program addressed existing arrears, SCE also reported that electricity rates have decreased by an average of 4.3% since December 2025, with further reductions anticipated.

## Timeline

### 2026-08-28: Southern California Edison to issue $72 climate credit to customers

Southern California Edison will automatically apply a $72 climate credit to residential customers' August and September bills to help offset high summer energy costs.

3 sources. https://clstr.news/cluster/southern-california-edison-to-issue-72-climate-credit-to-customers

### 2026-08-18: Southern California Edison utility debt relief program

Southern California Edison’s Arrearage Management Plan can forgive up to $8,000 in utility debt for qualifying customers who maintain on-time payments for 12 consecutive months.

4 sources. https://clstr.news/cluster/southern-california-edison-utility-debt-relief-program

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Cite as: Southern California Edison customer assistance measures. CLSTR, https://clstr.news/situations/southern-california-edison-customer-assistance-measures