# Sunrise Airways service and expansion

> Live situation record from CLSTR: https://clstr.news/situations/sunrise-airways-service-and-expansion
> Updated: 2026-08-27T22:10:47.000Z. Sources: 4. Developments: 2.

Sunrise Airways has faced both regulatory scrutiny and regional expansion efforts. In late July 2026, the Haitian government initiated investigations into the airline following passenger complaints regarding flight delays, missing or damaged luggage, and poor onboard conditions, such as a lack of air-conditioning. Prime Minister Alix Didier Fils-Aimé ordered several transport and aviation authorities to investigate these service shortcomings.

By late August 2026, the airline focused on regional growth by opening new corporate offices in Santo Domingo, Dominican Republic. Founder Philippe Bayard stated the new facility is part of a ‘One Caribbean’ concept intended to strengthen connectivity across the Caribbean and the Americas, including destinations such as Jamaica, Puerto Rico, and Colombia.

## Timeline

### 2026-08-27: Sunrise Airways opens new corporate offices in Santo Domingo

Sunrise Airways has opened new corporate offices in Santo Domingo to strengthen its presence in the Dominican Republic and support regional expansion across the Caribbean and the Americas.

4 sources. https://clstr.news/cluster/sunrise-airways-opens-new-corporate-offices-in-santo-domingo

### 2026-07-31: Sunrise Airways under Haitian government scrutiny for flight delays and service issues

Sunrise Airways faces criticism in Haiti over delayed flights, missing luggage and poor onboard conditions, prompting Prime Minister Alix Didier Fils‑Aimé to task transport ministries with investigating.

2 sources. https://clstr.news/cluster/sunrise-airways-under-haitian-government-scrutiny-for-flight-delays-and-service-issues

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Cite as: Sunrise Airways service and expansion. CLSTR, https://clstr.news/situations/sunrise-airways-service-and-expansion