# Turkish municipalities adopting AI technologies

> Developing situation record from CLSTR: https://clstr.news/situations/turkish-municipalities-adopting-ai-technologies
> Updated: 2026-10-13T13:58:00.000Z. Sources: 6. Developments: 2.

Turkish municipalities are increasingly adopting artificial intelligence to manage urban services and infrastructure.

In Kayseri, the Kocasinan Municipality upgraded its Solution Center with third-generation AI software. This technology is intended to analyze and categorize citizen requests, automatically directing them to the relevant departments to reduce bureaucracy and improve response speeds. 

Similarly, the Tokat Municipality launched a 24/7 coordination center utilizing AI for centralized urban management. This system monitors traffic, public parks, and disaster coordination. Key features include intelligent traffic management that uses sensors to adjust signal timing to reduce congestion and prioritize emergency vehicles, as well as camera-based monitoring for public safety and maintenance.

## Claims

- Tokat Municipality has launched a 24/7 Coordination Center supported by artificial intelligence. (reported by 3 sources)
- The center aims to reduce city traffic by 45 percent through smart signaling. (reported by 2 sources)
- Traffic lights will use sensors to measure vehicle density and queue lengths to adjust signal timing dynamically. (reported by 2 sources)
- The center can prioritize traffic lights for emergency vehicles like ambulances and fire trucks. (reported by 2 sources)
- The facility will monitor city parks via cameras to detect security issues, pollution, or damage to public property. (reported by 2 sources)
- Approvals from the General Directorate of Highways have been completed for the dynamic junction application at Dimes Junction. (reported by 2 sources)
- The center will track the locations and routes of municipal vehicles, including cleaning and infrastructure teams. (reported by 1 source)

## Timeline

### 2026-10-13: Tokat Municipality launches AI-powered 24/7 coordination center

Tokat Municipality has opened an AI-powered 24/7 Coordination Center to manage traffic, public parks, and emergency services, aiming to reduce urban traffic congestion by 45 percent.

3 sources. https://clstr.news/cluster/tokat-municipality-launches-ai-powered-247-coordination-center

### 2026-09-24: Kocasinan Municipality implements AI-powered software for citizen services

Kocasinan Municipality has upgraded its Solution Center with AI-powered 3rd generation software to analyze and direct citizen requests more efficiently.

3 sources. https://clstr.news/cluster/kocasinan-municipality-implements-ai-powered-software-for-citizen-services

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Cite as: Turkish municipalities adopting AI technologies. CLSTR, https://clstr.news/situations/turkish-municipalities-adopting-ai-technologies