# US convenience store customer satisfaction rankings

> Live situation record from CLSTR: https://clstr.news/situations/us-convenience-store-customer-satisfaction-rankings
> Updated: 2026-10-08T12:05:33.000Z. Sources: 8. Developments: 2.

The 2026 American Customer Satisfaction Index (ACSI) Convenience Store Study highlights shifts in national rankings among major retailers.

Meijer emerged as the national leader with a score of 82, marking a 5% increase from the previous year. Following Meijer, Wawa, Sheetz, and QuikTrip tied for second place with scores of 80. Kwik Trip, which held the top position the prior year, saw its score drop to 79.

Subsequent reporting on the study notes that Buc-ee’s experienced a decline, with its score dropping from 79 in 2025 to 77 in 2026. This decline placed the Texas-based chain in a tie for fourth place nationally alongside Maverik, Pilot, RaceTrac, and Shell.

## Claims

- The American Customer Satisfaction Index released its 2026 Convenience Store Study. (corroborated by 4 sources)
- Buc-ee’s customer satisfaction score dropped from 79 in 2025 to 77 in 2026. (corroborated by 4 sources)
- Meijer's satisfaction score increased from 78 in 2025 to 82 in 2026. (corroborated by 4 sources)
- Buc-ee’s is tied for fourth place in national rankings with Maverik, Pilot, RaceTrac, and Shell. (corroborated by 4 sources)
- QuikTrip, Sheetz, and Wawa tied for second place with scores of 80. (corroborated by 4 sources)
- Kwik Trip and Murphy USA tied for fifth place with scores of 79. (corroborated by 4 sources)

## Timeline

### 2026-10-08: Buc-ee's customer satisfaction scores decline in 2026 ACSI study

The 2026 ACSI Convenience Store Study shows Buc-ee’s satisfaction scores dropped to 77, while Meijer rose to the top of the national rankings with a score of 82.

5 sources. https://clstr.news/cluster/buc-ees-customer-satisfaction-scores-decline-in-2026-acsi-study

### 2026-10-06: Meijer leads national convenience store satisfaction rankings

Meijer claims first place in the latest ACSI Convenience Store Study, while Wawa, Sheetz, and QuikTrip tie for second place nationally with scores of 80.

3 sources. https://clstr.news/cluster/meijer-leads-national-convenience-store-satisfaction-rankings

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Cite as: US convenience store customer satisfaction rankings. CLSTR, https://clstr.news/situations/us-convenience-store-customer-satisfaction-rankings