# US healthcare workers' concerns over AI implementation > Live situation record from CLSTR: https://clstr.news/situations/us-healthcare-workers-concerns-over-ai-implementation > Updated: 2026-10-17T00:24:20.000Z. Sources: 7. Developments: 2. Nurses at major US healthcare providers are raising concerns regarding the implementation of artificial intelligence in the workplace. At HCA Healthcare, staff have reported that the ‘Timpani’ AI scheduling tool, co-developed with Palantir, causes significant disruptions by ignoring shift preferences and providing insufficient notice for changes. Nurses allege these erratic schedules lead to exhaustion and may compromise patient safety through understaffing or a lack of experienced personnel during critical periods. Similarly, nurses at Kaiser Permanente have reported that AI-driven surveillance is impacting job satisfaction and patient care. Staff claim management uses software to monitor call lengths and evaluate empathy and tone of voice. The California Nurses Association has identified AI as a central issue in contract negotiations for 25,000 nurses, following previous organized strikes regarding technology use. Kaiser Permanente has defended its practices, stating that AI is used with human oversight and denying that ‘average handle time’ is used for performance assessments. ## Timeline ### 2026-10-17: Kaiser Permanente nurses report AI surveillance impacts care Kaiser Permanente nurses claim AI-driven surveillance and call-time monitoring are threatening patient care and job security as contract negotiations with the California Nurses Association begin. 5 sources. https://clstr.news/cluster/kaiser-permanente-nurses-report-ai-surveillance-impacts-care ### 2026-10-02: HCA Healthcare nurses report safety concerns over AI scheduling tool Nurses at HCA Healthcare report that an AI scheduling tool developed with Palantir is causing burnout, scheduling errors, and potential patient safety risks across numerous US hospital locations. 2 sources. https://clstr.news/cluster/hca-healthcare-nurses-report-safety-concerns-over-ai-scheduling-tool --- Cite as: US healthcare workers' concerns over AI implementation. CLSTR, https://clstr.news/situations/us-healthcare-workers-concerns-over-ai-implementation