# Venezuela‑Ecuador digital civil document services > Live situation record from CLSTR: https://clstr.news/situations/venezuela-passport-service-changes > Updated: 2026-07-26T17:36:06.000Z. Sources: 32. Developments: 14. Since the 24 June 2026 earthquake, Venezuela’s SAIME has broadened digital civil‑document offerings, adding same‑day passports, an online portal for minors, an electronic apostille system and a fully digital platform covering 153 civil and notarial documents. In‑person services were temporarily halted at five offices—La Guaira, Vargas I, Caraballeda and Catia la Mar in La Guaira state, and the Catia and GNB El Paraíso sites in Caracas—from 27 to 31 July 2026. Passports and visas from those locations must be collected at the central Avenida Baralt office, which remained open on a standard schedule. SAIME also reduced hours at remaining sites: the Instituto Nacional del Deporte and the Tribunal Supremo de Justicia in Caracas now operate 08:00‑13:00; San Bernardino runs full‑day; La Victoria (Aragua) and Jacinto Lara (Lara) provide passport delivery only until 13:00; Duaca stays open full‑day. All users must book appointments online. The adjustments follow the national emergency decree issued by Vice President Delcy Rodríguez. Parallelly, Ecuador’s diplomatic mission in Caracas ceased on‑site consular assistance on 27 July after serving more than 1,500 nationals, issuing 600 emergency passports and repatriating 36 people; support continues remotely via digital channels and other Ecuadorian consulates. Ecuador’s civil registry maintains its no‑appointment ID and passport system through 2026, adding Saturday service at 14 sites and having issued roughly 1.2 million IDs and 217 000 passports in the first half of the year. The Spanish Consulate General in Caracas has resumed limited public services from its former embassy premises. ## Claims - Saime adjusted operating hours: IND and TSJ 8:00‑13:00; San Bernardino 8:00‑16:30; La Victoria (Aragua) 8:00‑13:00 for passport delivery; Jacinto Lara (Lara) 8:00‑13:00 for passport delivery; Duaca 8: (corroborated by 9 sources) - Saime suspended in‑person service at five offices (three in La Guaira, two in Caracas) from 27 to 31 July 2026. (corroborated by 7 sources) - Passports and visas processed at the suspended offices must be collected at Saime’s Central office on Av. Baralt, open 8:00 a.m.–4:30 p.m. during the same period. (corroborated by 7 sources) - Citizens must request appointments online via Saime’s web portal to receive service. (corroborated by 4 sources) - The service changes follow a national emergency decree issued by President Delcy Rodríguez after the June 24 earthquakes that affected Caracas and six states. (corroborated by 3 sources) - Ecuador’s consular mission in Venezuela will end on‑site assistance on 27 July after serving over 1,500 Ecuadorians and issuing 600 passports. (single source) - Consular services for Ecuadorians will continue remotely and through Ecuadorian consulates in Bogotá and Panama. (single source) - Saime resumed normal hours at the San Bernardino office on 26 July after it had been closed since 25 June. (single source) ## Timeline ### 2026-07-26: Saime limits in‑person services at multiple offices until July 31 amid emergency Saime suspends in‑person service at five Venezuelan offices July 27‑31, redirects passport/visa pick‑up to its central office, and adjusts hours at other sites after the June 24 earthquakes; Ecuador ends on‑s​e 11 sources. https://clstr.news/cluster/venezuela-saime-halts-caracas-la-guaira-office-services-until-july-31-2026 ### 2026-07-18: Venezuela rolls out identification and burial protocol for La Guaira quake victims Venezuela detailed forensic ID, burial and Saime ID‑card measures after the La Guaira earthquakes, added Colombian DNA aid, launched coastal remediation and obtained a $346 M IMF loan for recovery. 9 sources. https://clstr.news/cluster/venezuelan-saime-holds-free-id-card-drive-in-earthquakehit-la-guaira ### 2026-07-15: Spanish Consulate in Caracas Restores Partial Services The Spanish Consulate in Caracas reopened partially on 14 July, offering passport, visa, aid, literal and civil‑registry services with set hours, and a July‑August appointment calendar for pending cases. 2 sources. https://clstr.news/cluster/spanish-consulate-in-caracas-restores-partial-services ### 2026-07-14: Venezuela's Saime restores passport appointments after June earthquakes Saime outlined free online steps for Venezuelans to re‑schedule passport appointments halted by June earthquakes and noted temporary office closures in Caracas and La Guaira. 2 sources. https://clstr.news/cluster/venezuelas-saime-restores-passport-appointments-after-june-earthquakes ### 2026-07-06: Venezuela's Saime reopens Caracas offices after June earthquakes Venezuela's Saime restored limited in‑person services in Caracas from 6‑10 July 2026, reopening specific offices after the June 24 earthquakes to handle ID and passport needs. 2 sources. https://clstr.news/cluster/venezuelas-saime-reopens-caracas-offices-after-june-earthquakes ### 2026-07-01: Venezuelan IVSS Enables Online Registration for New Businesses Venezuelan startups can register with IVSS online via TIUNA, needing a RIF, legal documents, ID, and utility bill, then obtain an employer number to add workers and avoid penalties. 2 sources. https://clstr.news/cluster/venezuelan-ivss-enables-online-registration-for-new-businesses ### 2026-06-30: Venezuela's SAIME reopens offices for ID renewal and passport delivery From 1 July, Venezuela’s SAIME reopened offices in Caracas and 22 states, offering same‑day ID renewals without appointments and passport deliveries after earthquake‑related closures. 8 sources. https://clstr.news/cluster/venezuelas-saime-reopens-offices-to-process-ids-and-passports ### 2026-06-16: Venezuelan SAIME launches nationwide ID data verification campaign Venezuelan SAIME opens a free, no‑appointment ID verification drive for cards numbered from 22 million, while expanding digital services for passports and other documents. 6 sources. https://clstr.news/cluster/venezuelas-saime-launches-nationwide-id-data-verification-campaign-for-22millionplus-citizens ### 2026-06-12: Venezuela and Ecuador introduce fully digital civil document processing Venezuela's SAREN launches a fully online apostille platform for 153 document types, while Ecuador's Registro Civil expands its virtual agency to issue certificates online, though IDs and passports still need ‑ 2 sources. https://clstr.news/cluster/venezuela-and-ecuador-introduce-fully-digital-civil-document-processing ### 2026-06-12: Venezuela launches digital apostille service to cut processing time Venezuela’s digital apostille service, launched by Acting President Delcy Rodríguez, now issues apostilles instantly online, cutting processing from weeks to minutes. 3 sources. https://clstr.news/cluster/venezuela-launches-digital-apostille-service-to-cut-processing-time ### 2026-06-10: Venezuela and Ecuador launch digital platforms to speed up registration and apostilles Venezuela's Saren launches an online apostille portal, while Quito's Property Registry automates payment orders for 20 procedures, cutting processing times. 2 sources. https://clstr.news/cluster/venezuela-and-ecuador-launch-digital-platforms-to-speed-up-registration-and-apostilles ### 2026-06-09: Venezuela's Saime launches online passport applications for minors and updates fees Venezuela's Saime now lets minors apply for passports online, requiring parental approval, and publishes age‑based fees for ordinary and express services in dollars and bolívares, payable only by debit card. 2 sources. https://clstr.news/cluster/venezuelas-saime-launches-online-passport-applications-for-minors-and-updates-fees ### 2026-06-03: Venezuela and Ecuador Tackle Passport and ID Service Delays Saime in Venezuela set 8 a.m.–1 p.m. windows for same‑day passports, while Ecuador's Civil Registry faced nationwide IT outages delaying IDs and passports. 2 sources. https://clstr.news/cluster/venezuela-and-ecuador-tackle-passport-and-id-service-delays ### 2026-05-23: Venezuela's SAIME introduces same‑day passport issuance and outlines document custody rules SAIME now offers same‑day passport issuance in Caracas and details custody rules, including a five‑month hold period and a 12‑month abandonment policy. 2 sources. https://clstr.news/cluster/venezuelas-saime-introduces-sameday-passport-issuance-and-outlines-document-custody-rules --- Cite as: Venezuela‑Ecuador digital civil document services. CLSTR, https://clstr.news/situations/venezuela-passport-service-changes