# Vietnam consumer rights enforcement actions

> Live situation record from CLSTR: https://clstr.news/situations/vietnam-consumer-rights-enforcement-actions
> Updated: 2026-08-29T03:40:45.000Z. Sources: 4. Developments: 2.

The National Competition Commission of Vietnam has issued administrative fines to major companies for violating consumer rights protection laws.

In mid-August, Recess Co., Ltd., the operator of the e-commerce platform Lazada, was fined 350 million VND for providing inaccurate information that misled consumers regarding its services. The commission ordered the company to rectify these violations and review its information disclosure processes.

Later in August, FPT Digital Retail Joint Stock Company (FPT Retail) received a 400 million VND fine. The violations included failing to register standard form contracts and general transaction conditions, as well as causing consumer confusion through incomplete or inaccurate product and service information. In both instances, the companies reportedly cooperated with authorities to rectify the identified issues.

## Timeline

### 2026-08-29: FPT Retail fined 400 million VND for consumer rights violations

FPT Retail has been fined 400 million VND by Vietnam's National Competition Commission for consumer rights violations, including inaccurate product information and failure to register standard contracts.

4 sources. https://clstr.news/cluster/fpt-retail-fined-400-million-vnd-for-consumer-rights-violations

### 2026-08-17: Lazada fined 350 million VND for misleading consumers in Vietnam

Lazada operator Recess Co., Ltd. has been fined 350 million VND by Vietnam's National Competition Commission for misleading consumers with inaccurate service information.

2 sources. https://clstr.news/cluster/lazada-fined-350-million-vnd-for-misleading-consumers-in-vietnam

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Cite as: Vietnam consumer rights enforcement actions. CLSTR, https://clstr.news/situations/vietnam-consumer-rights-enforcement-actions