# Zomato delivery service incidents in India

> Live situation record from CLSTR: https://clstr.news/situations/zomato-delivery-service-incidents-in-india
> Updated: 2026-10-04T15:15:04.000Z. Sources: 4. Developments: 2.

Reports have emerged regarding various incidents involving Zomato delivery personnel in India.

In Gurugram, a customer reported that a delivery rider allegedly failed to deliver a late-night meal, instead appearing to sell or share the food with others. The customer described the situation on social media, suggesting the service had become a “food-sharing economy.” Zomato Care initiated an investigation into the matter.

In Secunderabad, a delivery executive was allegedly assaulted by a couple following a dispute over a delayed delivery. The worker claimed the delay was due to an incorrect location provided via the app. Local police have registered a case and are reviewing CCTV footage to investigate the assault.

## Timeline

### 2026-10-04: Zomato delivery boy assaulted by couple in Secunderabad

A Zomato delivery worker was allegedly assaulted by a couple in Secunderabad, India, after a food delivery was delayed due to an incorrect location. Police are investigating the incident.

2 sources. https://clstr.news/cluster/zomato-delivery-boy-assaulted-by-couple-in-secunderabad

### 2026-09-07: Zomato rider allegedly sells customer food in Gurugram

A Gurugram man reported that a Zomato delivery rider allegedly sold or shared his food order after a 40-minute delay, prompting an investigation by the company.

2 sources. https://clstr.news/cluster/zomato-rider-allegedly-sells-customer-food-in-gurugram

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Cite as: Zomato delivery service incidents in India. CLSTR, https://clstr.news/situations/zomato-delivery-service-incidents-in-india