Żabka discount system glitch forces temporary store closures in Poland

On Sunday, 2 August 2026, the Polish convenience‑store chain Żabka reported a technical error in its promotional‑discount mechanism. The fault caused unusually large discounts on random items, preventing some transactions from completing and prompting a number of franchise‑owned stores to close temporarily while the issue was investigated.

Żabka’s press office confirmed the problem, stating that “after identifying the irregularity we immediately took action to remove the problem, and technical teams are working on fully restoring the system.” By early afternoon the company said the glitch had been resolved in roughly 90 % of outlets, with repairs ongoing in the remainder. The chain said it remains in constant contact with franchisees and will analyse the incident’s impact and implement safeguards to prevent recurrence.

Separately, a serious cyber‑attack on Żabka was reported, potentially exposing employee, partner and some customer data, as well as source‑code repositories. Authorities have not confirmed a direct link between the cyber‑attack and the discount malfunction.