Agribank expands digital banking services in Dak Lak

Agribank Dak Lak branch is expanding its digital banking reach to rural areas, providing residents with remote access to financial services. Through platforms such as Agribank Plus, Mobile Banking, and SMS Banking, customers can perform transactions like money transfers, utility bill payments, and QR code payments from their homes.

To facilitate these services, the branch has implemented electronic Know Your Customer (eKYC) methods for account opening and card issuance. The bank has also integrated with the national population database and VNeID for electronic identification to enhance transaction security. Currently, the branch reports nearly 180,000 Agribank Plus users and over 82,000 regular SMS Banking users.

In a separate effort to protect assets, Agribank staff in Thanh Hoa province recently collaborated with local police to prevent a customer from falling victim to an online fraud attempt involving a social media acquaintance. This highlights the bank's focus on identifying sophisticated digital scams, such as impersonating delivery personnel, to safeguard customer funds.