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AI agents integrate with SMS and chat for task automation
A new wave of AI agents is emerging that operates through SMS and chat interfaces, allowing users to execute daily tasks without downloading additional applications. These agents integrate with existing services to manage calendars, book appointments, plan travel, send emails, and handle online purchases by maintaining context from user messages.
Key players in this ecosystem include Instinct, which recently reached a $10 billion valuation following a $1 billion funding round, and Folk. Other specialized solutions include Caddy, an assistant that functions within iMessage on iPhone and RCS on Android to convert scattered information into actionable tasks, such as adding appointments to calendars or managing shopping lists.