AI and automation drive changes in UK financial and legal services

The financial and legal sectors in the United Kingdom are increasingly integrating artificial intelligence and automation to manage client relationships and operational capacity.

Twenty7tec has launched Steppl, a digital platform designed to connect mortgage and financial advisers with clients. The tool aims to reduce administrative fragmentation by providing a secure environment for documents and communications, facilitating smoother onboarding and long-term client engagement.

In the legal sector, the newly established AI-assisted law firm Farringdon is testing AI-driven workflows to address capacity and consistency issues in conveyancing. By automating routine processes and utilizing tools like the ‘Sale Ready Report’ to analyze title information, the firm aims to manage fluctuating workloads and reduce transaction times without relying solely on increased headcount.