AI Business Assistants from OpenAI, Anthropic and Appspace Expand Productivity Features

OpenAI's ChatGPT and Anthropic's Claude have added a suite of production‑ready tools aimed at business users. New capabilities include ChatGPT’s Deep Research agents that perform multi‑step investigations with citations, native Gmail, Calendar and Drive connectors, Advanced Data Analysis that imports spreadsheets and generates charts, and Custom GPTs for purpose‑built assistants. Claude now offers Projects for shared team knowledge bases, Artifacts for building dashboards without code, and extended thinking modes for complex problem‑solving. Both platforms support third‑party integrations via Zapier and are rolled out through enterprise plans such as ChatGPT Work, built on the GPT‑5.6 model family.

Appspace introduced the Insights Assistant, an AI‑driven workplace analytics tool embedded across its platform—digital signage, device management, space reservation, visitor management and intranet. The assistant provides instant, plain‑language answers drawn from real platform data, eliminating the need for dashboards, data exports or IT tickets. It is included at no extra cost for existing Appspace customers and is designed to help teams quickly access operational metrics, with use cases illustrated in healthcare visitor compliance and retail campaign performance.