AI chatbot reaches 9,000 uses for tax declarations on eTax Mobile

The Tax Department has integrated an AI chatbot into the eTax Mobile application to assist business households with tax declarations. Since its implementation on July 30, the system has recorded 9,000 uses within just two weeks.

The AI assistant functions as a virtual guide, leading users through the declaration process by asking necessary questions regarding revenue, whether the filing is new or supplementary, and the specific quarter involved. This technology allows users, including those unfamiliar with complex tax regulations, to complete filings directly on their mobile phones without needing to memorize specific forms or seek manual assistance from tax officials.

Users have reported that the automated guidance is detailed and efficient, significantly reducing the time required for tax compliance. The high usage rate within the initial trial period indicates a strong demand for simplified, digital tax guidance tools for new business owners.