AI integration focuses on wholesale and e-commerce efficiency

Various initiatives are highlighting the practical application of artificial intelligence within the wholesale and e-commerce sectors. GWS Software is launching a webcast series titled ‘ERP + KI im Großhandel’ starting in November 2026. The series aims to assist decision-makers and IT professionals by presenting concrete use cases, such as integrating Microsoft Copilot into ERP and Microsoft 365 processes, and optimizing e-commerce scenarios to automate workflows and increase efficiency.

In a parallel discussion regarding retail operations, an eBay podcast featuring Jens Polomski, co-founder of snipKI, explores how AI can address specific operational bottlenecks. The discussion emphasizes that merchants should focus on solving measurable problems—such as product description structuring, customer communication, and competitive analysis—rather than simply searching for the latest tools. The focus remains on tasks with clear inputs and verifiable outputs to ensure quality control and meaningful time savings.