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[BUSINESS] · Australia · 2 sources

AI Investment Rises as Staffing and Insurance Sectors Seek Growth

Staffing agencies are prioritising artificial intelligence, with 39% naming it their top technology focus for 2026. Agencies that adopted AI heavily recorded 39% revenue growth in 2025, but the data shows that operational discipline, not technology spend alone, drives financial performance.

In the insurance industry, 73% of CEOs consider AI the primary investment priority. While 92% of financial services firms report profits from AI use, only about one‑third have seen meaningful returns so far. Two‑thirds expect AI‑derived gains within the next one to three years, and many plan to allocate 10‑20% of budgets to AI initiatives.

Both sectors highlight that AI adoption can boost productivity and efficiency, yet success depends on integrating AI into mature operating models and addressing compliance and security concerns.